RackFlow Services
On-site data center support

RackFlow Services handles physical work in data centers.

The focus is on hands-on data center operations: server relocation, on-site hardware support, and secure decommissioning with a structured request flow that speeds up planning.
<24h
Response target
3
Core service lines
NL + DE
Primary region, Europe-wide coverage

Hardware Support

RAM, disks, CPU upgrades, NIC replacement, and installation work.

Relocation

Rack-to-rack and data center-to-data center relocation for all equipment inside the rack, excluding the rack itself.

Data Erasure

We can wipe your drives, and if needed, provide a certificate.

Structured Intake

Dynamic pricing estimate and progressive request flow.

On-site Hardware Support

RAM, HDD/SSD, CPU, NIC replacement, server installation, and related hardware tasks.

Rack-to-Rack Server Relocation

Structured de-installation, transport, re-installation, and 1-to-1 return placement for all equipment inside the rack, excluding the rack itself.

Decommissioning & Data Erasure

Server removal, recycling, return shipping, hardware extraction, optional data wipe, and wipe certificate.

Contact

Need fast coordination before submitting a request? Email is the preferred contact method for planning, availability, and service scope questions.
Phone
Phone availability is limited while working in data centers.
Coverage
Primary: Netherlands / Germany, available across most of Europe
Emails are monitored continuously, with a response target under 24 hours.

Service pages

A clear overview of what each core service includes, so scope and expectations stay aligned from the start.

On-site Hardware Support

Hands-on hardware interventions for production servers in active data center environments.
What is included
  • RAM, HDD/SSD, CPU and NIC replacement
  • Server installation with full physical mounting and cabling
  • Power and internet connectivity check (functional verification only)
  • Hardware logistics are coordinated during intake
What is not included
  • Software configuration and operating system work
  • Port forwarding, IP configuration, or advanced switch/router changes
  • Application-level troubleshooting

Rack-to-Rack Server Relocation

Secure movement of servers between racks or data centers with controlled handling steps.
What is included
  • Server de-installation and safe handling preparation
  • Transport coordination between specified facilities
  • Re-installation and 1-to-1 return placement
  • Structured route details in the intake form for planning
What is not included
  • Rack relocation or rack assembly work
  • Network redesign and cable architecture changes
  • Software validation after relocation

Decommissioning & Data Erasure

Controlled server retirement with optional wipe flow and documentation options.
What is included
  • Server removal from racks and inventory-based handling
  • Recycling, return shipping, or hardware extraction workflows
  • Server destination follows the option selected in the intake form
  • Optional data wipe execution per selected scope
  • Optional wipe certificate as an add-on
What is not included
  • Database or application backup operations
  • Compliance consulting beyond selected wipe output

How this intake works

Step 1
Choose service
Hardware support, relocation, or decommissioning.
Step 2
Relevant questions only
No mixed questions from other service paths.
Step 3
See approximate price
An approximate price appears before final contact submission.
Step 4
Receive follow-up
Response target under 24 hours.

Thank you for your request

Your request has been received. We will respond as quickly as possible. You have received a confirmation email with the PDF of your request attached. If anything is incorrect or if you have additional questions, please email info@rackflowservices.com and we will assist you as quickly as possible. We appreciate that you chose RackFlow Services.

Service:
Preferred date:
Approximate price:

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We provide physical and hardware-related services only. Network configuration, software management, and service validation are not included.